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Case study

Restaurant Ice Production Restored Before Weekend Service in Long Beach

Hoshizaki Modular Ice Machine · Long Beach

LocationLong Beach, CA
ApplianceHoshizaki Modular Ice Machine
Time on siteSame-day call, approximately four hours

The problem

A Belmont Shore restaurant's modular ice machine had dropped to roughly a third of its rated output heading into a holiday weekend, and the ice was coming out cloudy and soft.

What we did

Heavy mineral scale had built on the evaporator plate and the condenser was loaded with grease aerosol. We performed a full nickel-safe descale, sanitised the water system, cleaned the condenser, replaced the inlet water filter and verified the harvest cycle timing against manufacturer spec.

The outcome

Output returned to rated capacity the same day. The client moved onto a quarterly maintenance schedule to prevent a repeat.

Every repair we complete carries a 30-day labor warranty and a 90-day parts warranty. Appliance repair in Long Beach →

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Call the office, provide the model number and describe the symptoms. We’ll try our best to tell you what is likely wrong and what it takes to fix it before anyone gets in a van.